JD Kustom strives on a daily basis to offer the highest quality of craftsmanship and technical support to the customer at all times. It is JD Kustom’s priority to make sure that the customer feels 100% confident and satisfied when booking in his/her instrument and leaving it in the capable hands of a professional repair department.
Booking in your gear with JD Kustom is safe and efficient, all gear is booked in electronically and assigned a Job Card with a Job number, this enables us to have an organised work flow and keep track of your unit or guitar. Once the job card and Job Number are assigned the item of gear is photographed from all angles to record any damage, this process is also for your peace of mind, so you know that you have your gear returned to you in the same condition as which you handed it in.